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Fraud Alert – Trojans/Malware

Due to increased activity from new Trojans/ Malware (malicious software) variants primarily attacking business banking customers across Europe, business banking customers are being alerted to implement safeguards in order to protect themselves.

Key Points – how does the scam work?

For business/corporate banking:

  • Malware is delivered via an email attachment or a link to an infected website.
  • Malware can also be disguised as a PDF, a Word file or even a Powerpoint file.
  • Once the attachment is opened, the machine is infected with keyloggers and remote access Trojans.


  • Keep your computer’s software up to date.
  • Run a recognised antivirus (AV) and anti-malware programme and ensure it is up to date and actively scanning.
  • Carry out your own virus check before opening any attachment.
  • Switch on heuristic scanning option if available, this will detect previously unknown computer viruses and new variants of known viruses.
  • Change passwords regularly.
  • If you use online business banking, review your beneficiary and payee lists and account numbers regularly.
  • Ensure that transaction limits are set at a value threshold equal to or just above your regular payment amount.

Always remember: Your bank will never send you an e-mail requesting your bank security details.

This is a general notice issued by the Financial Crime and Security Department of the BPFI on Behalf of BPFI members.

Disclaimer Note: The information contained in this advisory is for general guidance and for information purposes only and is intended to enhance awareness and vigilance regarding this.