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Malware Online Fraud

Company’s security information was gathered and used to gain access to the Company’s Bank accounts via their online banking registration.

Malware (malicious software) can gain access to your PC / Phone / Laptop when a user is tricked into opening, or running, an infected attachment. Even clicking on a link you have received from a seemingly legitimate email can leave you vulnerable.

Edel clicked on a link in an email she received to bring her to the login page of her Bank’s online banking website. What Edel didn’t realise was that it was a fraudulent email and although the log in page appeared the same, extra security questions were asked requesting additional detail including: card details, expiry date, CVV and date of birth. The cybercriminal now had enough information to make false payments and sell Edel’s company credit card details online.

Edel realised moments after she entered the details that the security questions where unusual and that she had never been asked for this detail before when logging into the company’s online banking. She contacted her Bank immediately. The card was cancelled and the company’s online banking account was suspended with new access codes issued.

Edel felt that she should have known better, particularly given that she had logged into the Bank’s site a million times before, but because she was so busy she didn’t stop to think. She was also worried that her employer may have lost money, but thankfully as she had contacted the Bank quickly  no damage was done.

Remember: if you aren’t sure who sent you the email – or something doesn’t look quite right – don’t open it.

Computer users will unintentionally download malware by doing the following:

  • Clicking on an infected file attachment in emails. Clicking on an infected website link.
  • Clicking on an infected link whilst on a social media site.
  • Inserting an infected removal drive into the computer.
  • Downloading an infected file attachment on a text or via a mobile application.


If something doesn’t seem right, stop and take a moment and contact your Bank immediately.